04 Dec

Cloud Computing

Imagine your computer and all your mobile devices being in sync – all the time.

Imagine the ability to access your data, and share the information with all your team at any given moment in time, from anywhere in the world.

Imagine running your business this way, with no physical boundaries on where to work from.
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04 Dec

Data Storage & Security


Visitors are then required to use the biometric hand scanners and a security code to gain access to the customer service area which is manned 7x24x365.
All equipment entering and leaving the data center is checked for serial numbers and descriptions and verified against the visitors file in the computer system. This hands-on approach to security is much more effective than data centers that allow customers to come and go unsupervised.

Fire Detection & Suppression
Fire detection is provided by a facility-wide Very Early Warning Aspirating Smoke Detection System (VESDA). Each of the 30 CRAC units has its own detection monitor that is also connected to the VESDA system. Monitored both onsite and remotely, the VESDA units are but one piece of the Triple Interlock, Pre-Action fire detection and suppression system.

Data Storage & Security
Sicoor utilizes highly redundant storage technologies combined with proactive monitoring to insure data availability. Failure of redundant components can be detected and repaired before any interruption in service occurs.

All customer data runs on back-end servers that connect to a Storage Area Network (SAN). This architecture is redundant in nearly every aspect and allows us to seamlessly add additional capacity as needed without causing downtime to existing customers

Data Backup
Sicoor backs up all files nightly to Network Attached Storage (NAS) that can take incremental snapshots every 15 minutes. Disaster recovery is achieved with the ability to virtualize a failed server in the case of a catastrophic failure.

Should the need arise, Help Desk engineers can quickly locate the file that needs to be restored and “drag and drop” the file back to the requested location.

Network Security
Our network security begins with redundant security appliances that provide multi-layer protection from attacks, worms, spyware, viruses, and other forms of malware, creating a firewall that stops attacks before our network. We closely monitor network security to ensure maximum protection and availability of the network and its services.

Spam and Virus Protection
Sicoor provides world-class anti-virus and anti-spam protection via Postini with 98% or better accuracy in blocking spam and viruses using exclusive Preemptive Email Protection Technology (preEMPT).

Security, Redundancy, Protection
As an integral part of our infrastructure, we provide a resilient, secure, and high performance environment making sure our equipment is redundant and housed in an optimal infrastructure while monitoring every step of the process 24X7.

04 Dec



Managed Infrastructure

Sicoor is a leading hosting and managed services provider offering enterprise level solutions to businesses of all sizes. Our servers are owned, maintained, and managed in a secure, Tier 3 data center that provides 24X7 network monitoring and maintenance from a fully-staffed Network Operations Center (NOC).

The data center achieved SAS 70 Type II compliance (Statement on Auditing Standards No.70), reflecting a consistent, reliable and secure operating environment to support customers worldwide.


Redundant 4000 AMP, 480-volt electrical feeds power to the data center. This system provides automatic switching between two independent transformers.

Besides a total of one megawatt of redundant UPS power, the facility houses a fully redundant 2,400 AMP, 48V, positive ground DC Telco power plant and distribution system. This system currently powers all fiber providers as well as carriers in the facility.

A fully redundant one megawatt paralyzing UPS system, redundant Master and Emergency System Busses (MSB/ESB) and a 2 Megawatt Diesel Generator system with 3500 gallons of fuel, provides backup power for the facility. UPS power is fed into redundant Power Distribution Units and from there into Remote Power Panels (RPP). Each RPP is monitored to the circuit breaker level to ensure early warning overload protection. Redundant Powerware 500KW UPS System, dual 4-megawatt feeds and transfer switches are included.


The data center is currently home to multiple IP carriers including AT&T, Cogent, Cox, Level 3, MCI/Verizon, Telepacific, Time Warner and XO. The data center is a carrier neutral facility so servers housed in the facility have access to all carriers.

It provides the highest quality and speed of bandwidth for our servers running at 100MBPS with the ability to bursts to 1000MBPS using Multiple Redundant OC3s on multiple carriers with private fiber backhaul to major Internet access points.

The data center is a Telco and Optically Neutral facility fed by two separate fiber vaults. All fiber enters the facility via two divergent routes into a secure fiber pop. The seven fiber providers give the redundancy and bandwidth needed for any application.


On-site security is provided with a combination of biometric hand scanners, electronic card control systems, hi-resolution motion sensitive digital video surveillance systems, and on-site personnel.


Access to facility is granted only after positive identification (both manual and biometric) has been established. Movement throughout the facility is further monitored by usage of electronic card keys. The entire facility is alarmed and monitored with video cameras and off-site alarm monitoring services.

04 Dec

How it works

Sicoor Cloud How it works?

Sicoor Cloud is in a SAS70 Type II data center with your choice of virtual or dedicated servers.

Sicoor Cloud
Sicoor Cloud is in a SAS70 Type II data center with your choice of virtual or dedicated servers. We supply the infrastructure, server hardware, and software licensing.

Your choice of software such as email, accounting, CRM, ERP and more. We provide subscription-based licensing or you supply the licensing.

End-users Employees working from home or on the road

What’s Included Our Infrastructure

  • SAS70 Type II compliant state-of-the-art data centre
  • Enterprise class rack mounted servers
  • Nightly back with backup & disaster recovery
  • Hardware maintenance and upgrades included
  • 24x7x365 Network Operations Cere
  • Secure access controls to data centre: two-factor authentication, biometric scanners
  • Firewall, spam and virus blocking, intrusion detection
  • Complete monitoring, troubleshooting and remediation of network issues Sicoor Cloud Platform
  • On-demand provisioning engine with control panel
  • Provisions virtual or dedicated server
  • Rapid deployment of applications and services Virtual Desktop Infrastructure (VDI)
  • Simplifies administration and management tasks
  • Applications can be quickly added, deleted or upgraded
  • Secure and centralised data for easy backup
  • Reduces overall operating costs Your Software
  • Subscription-based licensing (OS and Applications)
  • Software maintenance (patching, updates and upgrades)


On-Demand Application & Dedicated Servers

Whether you need dedicated or on-demand application hosting, we have the right solution for you. Leverage our Budget Friendly Cloud for your business critical applications such as:

  • Email – Microsoft Exchange, Outlook, OWA
  • Collaboration & Productivity – Microsoft Office Suite, SharePoint WSS & MOSS, secure instant messaging
  • Accounting & ERP – Microsoft Dynamics, Intuit QuickBooks, MYOB, MAS 90 and other Sage software
  • CRM – Microsoft Dynamics, FrontRange GoldMine, SageCRM or ACT! by Sage Managed Services
  • Proactive monitoring and alerting
  • Full-time IT management and expert support
  • Extensive remote control capabilities for real-time repair and remediation of network servers, laptops, and mobile devices
  • Professional customer service
04 Dec


Cloud Virtual Machine (VM)

Dedicated virtual servers will reside on enterprise cloud infrastructure delivering the resources required to power your business applications. All testing, staging and

Production servers can scale within minutes. We will provide administrator access to your application vendors so they are able to effectively manage, monitor and support your business applications.


The solution is completely elastic meaning it can scale exponentially to accommodate your changing infrastructure needs. Sicoor will protect you from failure by providing the expertise and support to manage your network design, security and growth adhering to all of the agreed service levels.

Infrastructure as a service (IaaS)

Infrastructure as a Service is a provision model in which an organization outsources the equipment used to support operations, including storage, hardware, servers and networking components. The service provider owns the equipment and is responsible for housing, running and maintaining it. The client typically pays on a per-use basis.

Characteristics and components of IaaS include:

  • Utility computing service and billing model.
  • Automation of administrative tasks.
  • Dynamic scaling.
  • Desktop virtualization.
  • Policy-based services.
  • Internet connectivity.

IaaS is one of three main categories of cloud computing service. The other two are Software as a Service (SaaS) and Platform as a Service (PaaS).

Infrastructure as a Service is sometimes referred to as Hardware as a Service (HaaS).

Hosted Backup & Disaster Recovery

Special Backup and Disaster Recovery offer for customers of Citrix XenServer

(formerly QuorumSoft) has created a special discount program to help existing customers of Citrix XenServer address the significant changes in XenServer 6.2. Because these sweeping changes in XenServer 6.2 include deprecating the backup features within the VMPR (Virtual Machine Protection and Recovery) feature set, Quadric Software is providing an upgrade path for all current XenServer customers.
With this new program, existing XenServer customers can get special discounts on Alike, the industry-leading Backup and Disaster Recovery solution. When you upgrade to Alike, you’ll get all the features of VMPR, plus much more like:

  • Support for Microsoft Hyper-V and XenServer, from a single installation
  • Protection for both virtual and physical infrastructure (beta)
  • Unmatched global deduplication, instant file level restore, robust VM replication

Hosted Email

High performance, low-cost email service tailored specifically for the needs of service providers

A competitive email service leads to loyal customers, and increased sales of additional services. Email Service allows you to offer email with a feature-set that is competitive with other popular email services. OpenSRS Email Services provides solid reliability and excellent deliverability, along with a feature-rich webmail application.

Email Service features

  • Industry-standard POP3, IMAP, WAP (mobile) and Webmail access.
  • Fully-localized Webmail in English, French, Spanish, German, Dutch, Italian, Portuguese, Swedish, Norwegian, and Danish.
  • Complete spam and virus protection for both inbound and outbound mail to protect your customers from threats.
  • 5GB of storage with the ability to send large attachments thanks to a generous 35MB message size allowance.

Cloud Desktop

Cloud Desktop will enable your users to securely access a Microsoft virtual desktop session via Citrix. The desktop includes access to the Microsoft Office suite, all of your corporate applications, email and data. Users will login via the client installed on their device or through a secure web portal – it’s that simple!

Automated provisioning of desktops and applications will allow you to quickly add users, customising their preferences and application access in minutes. Multiple user profiles will be stored to manage your standard operating environment and desktop fleet efficiently.



The solution provides a turn-key environment for your business to grow, delivering fast, and integrated IT systems for future offices or new business acquisitions. Simple per user, per month pricing with recurring capital investment.

  • Improved performance for branch offices and remote staff
  • Access to the latest versions of software from day one
  • Shared network data storage and printing
  • IT system and data backup, disaster recovery and compliance management
  • built-in Full support, maintenance and management of IT systems
  • Flexible service, scale up or down with minimal contract terms